Control of heating costs and consumption to over
17,500
costumers of Termokos.
The legislation for heat production distribution and supply for dwellings, commercial premises and public
buildings is enforced by Energy Regulatory Office in Kosovo (ERO) in accordance with the Law on Energy (Law nr.
05/L-081)
Heat supplier means an enterprise that supplies and charges for the supply of heating, cooling, or hot water to
a final customer, through a district heat network. For Prishtina is Public Enterprise Termokos.
Yes, this is mandatory! Termokos is licensed by ERO for public supply with thermal energy in accordance with Law
on ERO (Law nr.05/L-084).
Final customers are the end users of the heating supplied by district heat networks and communal heating. Final
customers are effectively the purchasers of the heat who have a direct financial arrangement with a heat
supplier to provide the heating to them.
Actually, your invoice is based on your apartment surface (m2) and in future it will be based on your energy
consumption (kWh)! This is called metering-based billing
A certain period, two-tier tariffs will be applied to identify the right balance between fixed and variable
parts of billing, and in this case, the fluctuation due to variations in the consumption can be kept at a
moderate level.
With the introduction of metering-based billing, customers have the opportunity to be more efficient and in
control of their consumption of heat by maintaining their indoor comfort. Dynamic Thermostatic valves offer
automatic regulation based on the required temperature.
ERO-Energy Regulatory Office in Kosova is competent authority to decide on the level of tariffs upon proposal /
application by the enterprise.
The principles of possible future district-heating tariff design structures are already part of ERO’s secondary
legislation, the Rule on Thermal Energy Pricing, applicable as of July 2016. Article 16 of the Rule states that
the tariff structure of customers with individual metering-point should comprise of:
Termokos will read the total delivered thermal energy through a digitalized central meter collection/ processing
system and interface to meter reading analysis software for subsequent synchronization.
Also, the reading of the secondary consumption will be done by the Handheld unit (walk-by read-out unit) from
Termokos.
1. Who enforces the Heating supply regulations in Kosovo?
2. Who are heat suppliers?
3. Is it necessary for heat suppliers to be licensed? Is Termokos licensed?
4. Who are the final customers?
5. What is the difference between actual and future invoicing of supplied heating for my apartment?
6. What will happen if, after implementation of metering-based billing, my Invoice is higher than with
m² based billing (and for other consumers the bill will be lower)?
7. Who makes the decision to increase or decrease the price of heating, i.e. the delivery of thermal
energy?
8. How is supposed future district heating tariff structure?
9. Who is doing reading of heat consumption in buildings?